Even though this is how retail liquidation sales usually operate, people are upset because they only got three days' notice to use gift cards, and they’re venting on social media.
“I just want you to know how incredibly upsetting it is that you cut off our ability to use gift cards. Regardless of the fact that you are closing, your business took money and now refuses to give the product in exchange for it,” said one commenter on a Joann Instagram post.
“My friend had 5 [gift cards] she saved up so she could finally afford a sewing machine,” said another commenter. “We basically had no warning. All that money on those gift cards, wasted. It was disgusting.”
“I knew they were closing but had no idea about the gift cards either until I went online and couldn't use it,” commented another person on Instagram. “I called the store and Nope. $50 just thrown away. How is this not illegal?”
